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Hawthorneology Privacy Policy

Effective Date: January 1, 2023

Hawthorneology (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with us, including through our website, mobile communications, and in-person services.

1. Information We Collect

  • Contact Information: Full name, mailing address, email address, and phone number

  • Health Information: Information provided through our health waiver form

  • Payment Information: Billing details as necessary for membership or services

  • Communication Preferences: Opt-in status for text or email notifications

2. How We Collect Information

  • Website contact forms and membership registration portals

  • In-person registration at our location

  • Email or phone correspondence

  • Health waiver and membership agreements

3. How We Use Your Information

  • Register and manage your membership

  • Communicate with you about appointments, schedule changes, or updates

  • Provide customer support and respond to inquiries

  • Maintain safety records and fulfill legal or insurance requirements

  • Send promotional offers or updates (only if you have opted in)

4. Information Sharing

  • We do not sell or share your personal information with third parties for marketing or promotional purposes.

  • We may share your information only as necessary to support essential business operations (e.g., payment processors or insurance providers).

  • All sharing excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

  • We commit to not transferring consumer data to any external organizations under any circumstances. We have implemented strict access controls and regular audits to prevent unauthorized sharing of user data.

5. Communication Preferences & Opt-Out

You can opt out of receiving SMS or email communications from us at any time by:

  • Replying STOP, UNSUBSCRIBE, or CANCEL to any text message

  • Contacting us directly using the information below

6. Accessing or Updating Your Information

To request more information about our privacy practices or to update your personal information or opt out of receiving text messages, calls or emails from us, contact us via email at hawthorneology@gmail.com or by phone or text at 732-612-8043.

Updates to this Privacy Policy will be posted on our website with the effective date.

SMS Consent Policy (Opt-In / Opt-Out)

Effective Date: January 1, 2023

At Hawthorneology, we take your privacy and communication preferences seriously. As part of our commitment to compliance with SMS messaging regulations, we have outlined our practices for collecting and honoring your consent to receive text messages from us.

When and How You Opt In

Customers may opt in to receive SMS messages through any of the following methods:

  • Website Contact Form: Our contact page includes a checkbox that allows you to explicitly agree (or decline) to receive text messages from us. You can choose whether to opt in or out during submission.

  • In-Person Sign-Up at Our Gym: When signing up at the front desk, your phone number is also collected. A copy of this SMS policy can be provided via email upon request.

  • Online Membership Sign-Up: When you register for a membership through Rhinofit, your phone number is collected as part of your account setup. Your consent to receive messages is assumed unless otherwise specified.

  • Welcome Email Disclosure: Immediately after you register, you will receive a welcome email that includes clear language about what types of messages you may receive and how to opt out at any time.

Types of Messages You May Receive

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Hawthorneology, from 732-612-8043. You may receive messages related to:

  • Class or appointment reminders or schedule changes

  • Membership updates or payment issues

  • Emergency closures or holiday hours

  • Important facility notices

Consent is not a condition of purchase. We do not send promotional messages without your explicit consent.

Message Frequency & Fees

Message frequency will vary depending on your interactions with us.  Standard messaging and data rates may apply based on your mobile plan.

How to Opt Out

You may opt out of receiving SMS communications at any time by:

  • Replying STOP, UNSUBSCRIBE, or CANCEL to any text message

  • Emailing us at hawthorneology@gmail.com

  • Calling us at (732) 612-8043

  • Text HELP for assistance

Once opted out, you will no longer receive text messages unless you opt back in.

Your Privacy

We never share your mobile number, personal information, or SMS opt-in/consent with third parties for promotional or any other purposes. All data is managed according to our Privacy Policy.

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